Activation Products Knowledge Base πŸ‡¦πŸ‡Ί  logo
Activation Products Knowledge Base πŸ‡¦πŸ‡Ί  logo

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Shipping & Delivery

Shipping with Activation

Please be aware that some countries have restrictions on health supplements. It is the customer's responsibility to ensure the product is eligible for import into their country. Couriers may require payment of import fees before releasing your packag

Track your package

Once your order is placed and processed, you'll receive a confirmation email containing your order details. Once your order has been shipped, another email will follow confirming the shipment and providing your tracking number. Please note that track

Do you offer free shipping?

Subscription (auto-delivery) orders totalling $199.00 or more qualify for free shipping within domestic locations. Kindly note that this offer does not apply to international destinations. Take advantage of automatic deliveries and enjoy our complime

Handling Lost or Damaged Packages

Lost Packages:. If your order is lost during transit, please contact our customer support team at [email protected] or call us at 1-800-531-517. Provide your order number and any relevant details so we can assist you promptly. Damaged

Incorrect or Missing Items

If you experience any problems with your shipment, such as missing or incorrect items, please contact our dedicated customer support team. To speed up the resolution process, please include photos of both the package and the items you received. Our t

What is your shipping policy?

Shipping charges will be calculated and displayed at checkout. These rates are provided by the courier and are based on the weight, dimensions, and destination of the package. Please note that delivery times may vary depending on your location and th

How long does delivery take?

Shipping durations may vary depending on current order volume, destination, and chosen shipping method. Orders are typically processed and shipped within 3-5 business days. After shipment, most domestic deliveries are expected within 7-10 business da

International Shipments

At Activation Products, we strive to ensure a smooth delivery process for our international customers. However, once an international package reaches customs in your country, our ability to intervene is limited. Documents, Import Fees and Taxes. When

How do I cancel or edit my order?

We highly recommend carefully reviewing the product items, quantities, chosen payment method, and shipping information for accuracy before finalizing your order. If you encounter any difficulties or need to make changes to your cart, please reach out

I never received a confirmation or receipt

Once an order is placed, a confirmation page will be sent to the email provided on your order. If you have not received yours and have checked your spam/junk folder, please send us an email and we will have it forwarded to you immediately: support.au

60-Day Product Guarantee

If, for any reason, your initial purchase of a product doesn't meet your expectations, rest assured that you're covered by our 60-day guarantee. A refund will be provided for one unit of any product without requiring a return. For orders containing m