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How do I unsubscribe from marketing emails?
If you find our emails overwhelming or no longer wish to receive them, you can unsubscribe at any time by scrolling to the bottom of the email and clicking on the 'Unsubscribe' option. If you need assistance with this, please contact one of our agent
Can I use multiple discount codes on one order?
Only one discount code can be used per order. You can choose to use either your loyalty rewards code or another available discount code. If you encounter issues applying your discount, please verify that the code is valid for the product, has not exp
What happens if an item I want is out of stock?
When an item is out of stock, you can request to be added to a waitlist, and we will notify you via email when the product is back in stock. This ensures that you do not miss out on purchasing the product once it becomes available. If you would like
Is it safe to consume a product that has passed the expiration date?
The safety of consuming a product past its expiration date is up to personal discretion, as the product can no longer be officially recommended for use. If the product has been stored unopened, in a cool, dark place, and in a high-quality container,
How can I get free shipping on my order?
Enjoy Free Shipping on Subscription Orders Over $199!. If your cart includes both subscription items and one-time purchase items, only the subscription items will qualify for free shipping. To eliminate shipping fees completely, consider switching al
Why can't I find delivery methods for my address?
If you're having trouble checking out, you might be on the wrong regional website. Please use the appropriate link below to ensure you’re on the correct site for your region, which should help you complete your purchase:. If you need further assistan
How can I manage my subscription and postpone a delivery?
To manage your subscription or postpone a delivery, log into your account and select 'Manage Subscription.' If you have trouble accessing your subscription page, please contact our Customer Support team. We can help you skip an upcoming order, adjust
What payment options are available?
We accept all major credit cards, including Debit/Visa, MasterCard, and PayPal. Unfortunately, we do not offer pay-later options such as AfterPay at this time.
Can I update my order before it's shipped?
If your order has not been processed or shipped, you may be able to make adjustments, such as exchanging products or updating the shipping address. Please reach out to one of our representatives as soon as you can. We’ll do our best to accommodate yo
What to do if I have an issue with my order?
Please contact us. Reach out to our customer support team if your order is lost in transit or arrives damaged. Provide your order number and any relevant details!. For damaged packages, we kindly ask that you include photos of the package and the dam
What should I do if my order contains incorrect items?
If you receive incorrect products, we apologize for the mistake!. Please contact our customer support team for assistance at:. [email protected] or 1-800-531-517. One of our representatives will arrange for the correct items to be shi
What is the shelf life of your Perfect Press oils?
Our Perfect Press oils have a shelf life of three years, while our mineral products, such as Ease Magnesium, last five years. Each bottle will be marked with the expiration month and year.