Handling Lost or Damaged PackagesUpdated 9 months ago

Lost Packages:

If your order is lost during transit, please contact our customer support team at [email protected] or call us at 1-800-531-517. Provide your order number and any relevant details so we can assist you promptly.

Damaged Packages:

We understand the frustration of receiving a damaged package. If this happens, please notify our customer support team at [email protected] or call us at 1-800-531-517 immediately upon receipt. Please include photos of the damaged items or packaging for our assessment.

Upon reviewing the information provided, we will arrange for a replacement or issue a refund as necessary.