What to do if I have an issue with my order?Updated 8 months ago

Please contact us. 

Reach out to our customer support team if your order is lost in transit or arrives damaged. Provide your order number and any relevant details!

For damaged packages, we kindly ask that you include photos of the package and the damage. This helps us assess how the order was packed and handled during transit. 

We will review the information provided and issue a replacement package as soon as possible.

Customer Support, Australia
[email protected]
1 800 531 517