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Product Knowledge

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Shipping & Delivery

11 articles
Returns & Refunds

3 articles
Reward Points & Discounts

5 articles
Subscription Program

6 articles
Frequently Asked Questions

2 categories • 62 articles
Ian Clark: Thoughts & Interviews

2 categories • 1 article
Customer Support

1 article
Wholesale & Affiliates

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How do I unsubscribe from marketing emails?

If you find our emails overwhelming or no longer wish to receive them, you can unsubscribe at any time by scrolling to the bottom of the email and clicking on the 'Unsubscribe' option. If you need assistance with this, please contact one of our agent

Can I use multiple discount codes on one order?

Only one discount code can be used per order. You can choose to use either your loyalty rewards code or another available discount code. If you encounter issues applying your discount, please verify that the code is valid for the product, has not exp

What happens if an item I want is out of stock?

When an item is out of stock, you can request to be added to a waitlist, and we will notify you via email when the product is back in stock. This ensures that you do not miss out on purchasing the product once it becomes available. If you would like

Is it safe to consume a product that has passed the expiration date?

The safety of consuming a product past its expiration date is up to personal discretion, as the product can no longer be officially recommended for use. If the product has been stored unopened, in a cool, dark place, and in a high-quality container,

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