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Activation Products Knowledge Base 🇦🇺 

Activations Help Center & Knowledge Base, Australia

Activations Help Center & Knowledge Base (AU)

Product Knowledge

Shipping & Delivery

Returns & Refunds

Reward Points & Discounts

Subscription Program

Frequently Asked Questions

Ian Clark: Thoughts & Interviews

Customer Support

If you find our emails overwhelming or no longer wish to receive them, you can unsubscribe at any time by scrolling to the bottom of the email and clicking on the 'Unsubscribe' option. If you need assistance with this, please contact one of our agent

If you find our emails overwhelming or no longer wish to receive them, you can unsubscribe at any time by scrolling to the bottom of the email and clicking on the &apos;Unsubscribe&apos; option. If you need assistance with this, please contact one of our agents, and they will unsubscribe you from our end.<a href="https://activation-help.gorgias.help/en-US/contact-us-171449" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">https://au.activationproducts.com/pages/contact</a>

How do I unsubscribe from marketing emails?

Only one discount code can be used per order. You can choose to use either your loyalty rewards code or another available discount code. If you encounter issues applying your discount, please verify that the code is valid for the product, has not exp

Only one discount code can be used per order. You can choose to use either your loyalty rewards code or another available discount code.If you encounter issues applying your discount, please verify that the code is valid for the product, has not expired, and has not been used previously. Additionally, make sure the items in your cart are not already discounted.

Can I use multiple discount codes on one order?

When an item is out of stock, you can request to be added to a waitlist, and we will notify you via email when the product is back in stock. This ensures that you do not miss out on purchasing the product once it becomes available. If you would like

When an item is out of stock, you can request to be added to a waitlist, and we will notify you via email when the product is back in stock. This ensures that you do not miss out on purchasing the product once it becomes available.If you would like to be added to a waitlist, please <a href="https://au.activationproducts.com/pages/contact" rel="noopener noreferrer" target="_blank">contact us today! </a>

What happens if an item I want is out of stock?

The safety of consuming a product past its expiration date is up to personal discretion, as the product can no longer be officially recommended for use. If the product has been stored unopened, in a cool, dark place, and in a high-quality container,

The safety of consuming a product past its expiration date is up to personal discretion, as the product can no longer be officially recommended for use. If the product has been stored unopened, in a cool, dark place, and in a high-quality container, you might opt to still consume it, but this is not an official recommendation and is made at your own risk.

Is it safe to consume a product that has passed the expiration date?

Enjoy Free Shipping on Subscription Orders Over $199!. If your cart includes both subscription items and one-time purchase items, only the subscription items will qualify for free shipping. To eliminate shipping fees completely, consider switching al

Enjoy Free Shipping on Subscription Orders Over $199! If your cart includes both subscription items and one-time purchase items, only the subscription items will qualify for free shipping.&#xA0;To eliminate shipping fees completely, consider switching all your products to a subscription. You can manage your subscription easily by logging into your account and selecting &quot;Manage Subscriptions,&quot; where you can adjust frequency, swap products, apply Reward Points, and modify charge dates.&#xA0;

How can I get free shipping on my order?

If you're having trouble checking out, you might be on the wrong regional website. Please use the appropriate link below to ensure you’re on the correct site for your region, which should help you complete your purchase:. If you need further assistan

If you&apos;re having trouble checking out, you might be on the wrong regional website. Please use the appropriate link below to ensure you&#x2019;re on the correct site for your region, which should help you complete your purchase:<ul><li>Canadian Customers: <a href="https://ca.activationproducts.com/" rel="noreferrer" style=" text-decoration: none;" target="_new">ca.activationproducts.com</a></li><li>United Kingdom Customers: <a href="https://uk.activationproducts.com/" rel="noreferrer" style=" text-decoration: none;" target="_new">uk.activationproducts.com</a></li><li>Australia: <a href="https://au.activationproducts.com/" rel="noreferrer" style=" text-decoration: none;" target="_new">au.activationproducts.com</a></li><li>USA &amp; Others: <a href="https://shop.activationproducts.com/" rel="noreferrer" style=" text-decoration: none;" target="_new">shop.activationproducts.com</a></li></ul>If you need further assistance,&#xA0;<a href="https://au.activationproducts.com/pages/contact" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">please contact us!</a>

Why can't I find delivery methods for my address?

To manage your subscription or postpone a delivery, log into your account and select 'Manage Subscription.' If you have trouble accessing your subscription page, please contact our Customer Support team. We can help you skip an upcoming order, adjust

To manage your subscription or postpone a delivery, log into your account and select &apos;Manage Subscription.&apos; If you have trouble accessing your subscription page, please contact our Customer Support team. We can help you skip an upcoming order, adjust your subscription schedule, or provide any other assistance you need. To speak directly to one of our friendly and knowledgeable customer support representatives, please call 1 800 531 517.You can also email us at <a href="mailto:support.au@activationproducts.com" style=" text-decoration: none;">support.au@activationproducts.com</a>

How can I manage my subscription and postpone a delivery?

We accept all major credit cards, including Debit/Visa, MasterCard, and PayPal. Unfortunately, we do not offer pay-later options such as AfterPay at this time.

We accept all major credit cards, including Debit/Visa, MasterCard, and PayPal.&#xA0; Unfortunately, we do not offer pay-later options such as AfterPay at this time.

What payment options are available?

If your order has not been processed or shipped, you may be able to make adjustments, such as exchanging products or updating the shipping address. Please reach out to one of our representatives as soon as you can. We’ll do our best to accommodate yo

If your order has not been processed or shipped, you may be able to make adjustments, such as exchanging products or updating the shipping address.Please reach out to one of our representatives as soon as you can. We&#x2019;ll do our best to accommodate your request. Phone:&#xA0;1 800 531 517 Email: <a id="isPasted">support.au@activationproducts.com</a>

Can I update my order before it's shipped?

Please contact us. Reach out to our customer support team if your order is lost in transit or arrives damaged. Provide your order number and any relevant details!. For damaged packages, we kindly ask that you include photos of the package and the dam

Please contact us.&#xA0;Reach out to our customer support team if your order is lost in transit or arrives damaged. Provide your order number and any relevant details!For damaged packages, we kindly ask that you include photos of the package and the damage. This helps us assess how the order was packed and handled during transit.&#xA0;We will review the information provided and issue a replacement package as soon as possible. Customer Support, Australia <a href="mailto:support.au@activationproducts.com">support.au@activationproducts.com</a> 1 800 531 517

What to do if I have an issue with my order?

If you receive incorrect products, we apologize for the mistake!. Please contact our customer support team for assistance at:. support.au@activationproducts.com or 1-800-531-517. One of our representatives will arrange for the correct items to be shi

If you receive incorrect products, we apologize for the mistake!&#xA0;Please contact our customer support team for assistance at:<a id="isPasted" rel="noreferrer">support.au@activationproducts.com</a> or 1-800-531-517One of our representatives will arrange for the correct items to be shipped out to you as soon as possible.&#xA0;

What should I do if my order contains incorrect items?

Our Perfect Press oils have a shelf life of three years, while our mineral products, such as Ease Magnesium, last five years. Each bottle will be marked with the expiration month and year.

Our Perfect Press oils have a shelf life of three years, while our mineral products, such as Ease Magnesium, last five years. Each bottle will be marked with the expiration month and year.